- Seats are limited and will be served on 'First Come-First Serve' basis - Tea Break & Refreshment will be arranged by the organize - Registration payment can be made by cash or cheque in favor of Business Express - Participants will be awarded certificates at the end of the session

Who Should Attend

Anyone who is interested

IT Management for Non-IT Managers

Date : 15 Apr 2016
Time : 10:00AM to 6:00PM
Fee  : 3500.00 BDT
Training venue :
UTC Tower (Ground Floor), 8 Panthapath, Dhaka (Beside Basundhara Shopping Complex)
Training Objective
Almost every business are having dependency on Information Technology (IT) and adoption it for the purpose. As the managers of the organization, most of the time we need to make business decision and also need to consider the technological needs and challenges, Without having the background in IT, the optimized decision selection become difficult. This course is designed considering necessity to Not-IT managers, when they need to close with a IT team. Here fundamental and working method IT, impact of IT on business will be described .

participants will benefit after the course:
1. Understanding the IT operation and management process flow
2. Identify the business dependency on IT and prioritize between multiple IT services
3. Knowledge driven analysis capability for IT challenges
4. Confidence boost in dealing with IT personnel

This course will be based on real-life examples from various industry practices, trainer will ensure end to end aggregation of the topics portrayed in below section, to ensure proper outcome of the training and will keep participants satisfaction as primary objective. It will be basically a hands-on training where scenario based interactive solution oriented approach will be demonstrated, in a IT Training setup environment.
Training Content
1. Information Technology as a service
a) Information technology as a service
b) Types of IT asset
c) Generic IT solution
d) Solution in multiple layer [Application, System, Network etc ]
2. Information Security
a) Business goodwill and information security
b) Digital Security management consideration
3. Development and Adapting new technology
a) Organizational need identification
b) Concept of Cloud computing: IaaS, PaaS, SaaS
c) Business Intelligence and Big-data: Trigger, Challenge, & management
4. Managing IT development
a) IT project management – the waterfall method
b) Why managing software projects are different than other project project
c) Optimization approach
5. SLA planning and management
a) Outage Impact
b) Contingency Planning
6. Technology Identification
a) Open Source, Closed source software
b) On the shelf, cusotmized and in-house developed software
7. Ethical & Social issues in managing IT
a) Environment friendly IT : Green IT
b) IT as a development tool
8. Strategic outsourcing : IT dependency and cost management
Facilitator(s) Profile

Mohammad Ashfaqur Rahman
IT Specialist
IBM Bangladesh Private Limited
  Ashfaqur Rahman is having vast experience in IT infrastructure and support service. Starting his career as an implementation engineer, later on he focused on system administration and compliance track. He worked in multiple type of organization including hardware solution provider, software development firm, telecommunication industry, and solution provider. During his professional career he worked with many world known company including IBM, HP, Comviva, and local brands like Grameen Phone, Bagnlalink, BTCL, Prime bank Limited etc. Ashfaqur Rahman is experience to deploying security setting in many technology layer, including Storage, Operating System, Database and Middleware. He is a team member of disaster recovery team for Airtel. He is guest speaker to Bangladesh Institute of Management.
Registration Details
Registration payment can be made by cash or A/C Payee cheque in favor of Business Express, before April 14, 2016, till 02:00 am

Registration Point
Business Express H:38/A (3rd Floor),R: 9/A Dhanmondi, Dhaka-1209

Mob: 01717801435

Last date of registration: Thursday, 14 Apr 2016
We offer In-House/Customized training on Sales, Leadership, Finance, HR, RMG or any Soft Skill Topics.