-Tea Break & Refreshment will be arranged by the organizer
- Handout & Writing Materials will be provided by the organizer
- Seats are limited and will be served on 'First Come-First Serve' basis
- Participants will be awarded certificates at the end of the session.

Who Should Attend

Credit collection dept

Credit and Collection Management of Corporate

Date : 28 Oct 2016-29 Oct 2016
Time : 10:00AM to 6:00PM
Fee  : 6500.00 BDT
Training venue :
UTC Tower (Ground Floor), 8 Panthapath, Dhaka (Beside Basundhara Shopping Complex)
Training Objective
Training on Credit and Collection skill development is expected to have multiple impacts on many areas of an organization. These may be on:

1. Increase in shareholders’ equity via increased profitability
2. Operational efficiency: effective and efficient management of cash flow
3. Cost minimization, increased revenue
4. Credit Management: assessment, review, approval and renewal
5. Collection Management: development of a debt collection system
6. Customer Satisfaction and others.

This training is designed to build a fundamental base in credit and collection management of corporate organizations where credit sale is a major portion of revenue. Course is particularly important for entities like large manufacturers, real estate developers, sole agent/dealer of multinational brands, etc.

How participants will benefit after the course:
Participants are expected to learn
• Credit risk management system
• Standard tools, techniques and processes of credit appraisal and review
• Collection management system
• Standard tools, techniques and processes of collections

Interactive lecture, Power point presentations, Quiz, Business cases, Business games, Question and answer session

Course Coverage’s
Basic Credit and Collection Practices:
The course shall guide the participants for fair understanding of Credit, Collection and Receivable roles and system. This course is developed to introduce and enhance the skills necessary for credit, collection and receivable officers/managers in today’s business environment. Topics include credit policies, credit procedures, credit applications, telephone collections, cash applications, customer service and communications.

Basic Accounting:
The course shall aid the participants with a basic understanding accounting information at an appropriate level. The long-term goal of this course is to provide students with the tools necessary to interpret and use the information that they or others prepare.

Basic Law:
The course shall also cover general understanding of law and legal system in force with special emphasis to debt and collection management. Students will also discover the principles of commercial law regulating business and gain an understanding of legal responsibilities and consequences attached to business transactions.
Training Content
Session 01
Working Capital Credit Management
Components of working capital; Operational and financial impacts of components of working capital; Working capital strategies/approaches: Conservative Strategy, Aggressive Strategy and Hedging (Maturity Matching) Strategy

Session 02
Receivable Management (including fundamentals of inventory management system):
Cash Discount, Collection Procedures, Collection Policy, Credit Period, Credit Policy, Credit Quality, Credit Standards, Incremental Profit, Credit Policy Issues, Carrying Costs, Economic Order Quantity, Just in Time Production System, Lead Time, Non-value adding activity, Order Lead Time, Ordering Costs, Reorder Point, Safety Stock, Stock-out Costs, Value adding activities,

Session 03
Analysis of Personal Lending propositions
Character, Ability, Margin, Purpose, Amount, Repayment, Insurance

Session 04
Interaction between Lender and Customer
Understanding behaviors, Effective Communication, Building (and maintaining) rapport, Interview techniques

Session 05
Credit monitoring
Monitoring the Lending Portfolio, Customer Interactions (revisited), Negotiation Skills, Bad and Doubtful Debts, Legal framework of monitoring and collections.
Facilitator(s) Profile

Mohammed Azizur Rahman Shuman
B Sc (Civil Engg), MBA (IBA), CERM, FIEB
Credit/Risk Consultant
  Mr. Mohammed Azizur Rahman Shuman carries with more than a decade’s involvement in banking. Mr. Shuman has proven expertise in credit assessment, risk management, portfolio management, investment analysis, process re-engineering for organizational growth opportunities. He is a creative researcher, problem solver, and financial analyst who strived for harmonized balance among business growth and risk management in banking business. His involvement in drafting risk/credit management standards, systems, processes, and policies with a view to augmenting employee competencies is really praiseworthy. He facilitated a number of training trainings programs in diversified area of finance, business and banking including credit rating, credit management, business management, financial management, financial modeling, financial analysis, risk management, project management, working capital management, BASEL accord, liquidity management, counterparty rating, anti money laundering etc. Mohammed Azizur Rahman Shuman has multi-disciplinary academic backgrounds. He completed his graduation in Civil Engineering from Chittagong University of Engineering and Technology and post graduation in Business Administration (finance major) from Institute of Business Administration of Dhaka University. Along with external trainings, Mr. Shuman is involved in few business schools (IBAIS University, Presidency University etc) as adjunct faculties, where he used to conduct major courses of finance including financial management, financial institutes & markets, credit management etc. As a part of research initiatives, Mr. Shuman presented research papers in few international conferences including The Second International Conference on Statistics, 2015; Annual Banking Conference, 2015; International Conference on Urban Health, 2015 etc. his areas of research interests includes risk management, economic implication of NPL in banks, credit rating etc. As a part of expertise enhancement, Mr. Shuman is currently pursuing higher education in risk management and financial analysis. As a part of that, he already completed ‘Certified Expert in Risk Management’ from Frankfurt Business School. This year he passed Level I of CFA Exam.
Registration Details
Registration payment can be made by cash or A/C Payee cheque in favor of Business Express, before October 27, 2016, till 06:24 pm

Registration Point
Business Express H:38/A (3rd Floor),R: 9/A Dhanmondi, Dhaka-1209

Mob: 01717801435

Last date of registration: Thursday, 27 Oct 2016
We offer In-House/Customized training on Sales, Leadership, Finance, HR, RMG or any Soft Skill Topics.