Refreshment will be arranged by the organizer

-- Training Materials will be provided by the organizer

-- Seats are limited and will be served on 'First Come-First Serve' basis

-- Participants will be awarded certificates at the end of the session

Who Should Attend

-All Mid and Entry level Marketing and Sales professional who are working or intent to build career in Brand Management and Product Portfolio Operation.
-Marketing Project Management Professionals
-Professionals of New Business Ventures, who wants to build their business in long term.
-Young Entrepreneurs who are intent to Start New Business in FMCG and Consumer Market.
-Independent Business Entity Owners.


Date : 12 Sep 2014
Time : 10:00AM - 06:00PM
Fee  : 3000.00 BDT/Participant
Training venue :
LEADS Technology Limited.
41/6 Purana Paltan, Swadesh Tower (9th Floor), Box Culvert Road, Dhaka , Bangladesh.
Training Objective
The selling process is a dynamic interaction between a professional salesperson and customer. The sales persons' main objectives are to learn about the clients' needs and determine how to help the client fulfill those needs, Being a successful sales person never happens accidentally, You must have a process and skill set that can be used and adapted in any situation.
This one day training course provides sales people with all the fundamental selling skills and techniques they need to become successful sales people.

Training (Learning) Outcome

After successful completion of this course, participants would be able to:-
·Apply a proven sales structure and process during every future sales scenario.
·Focus their intent on becoming trusted business advisers for their customer.
·Ask value driven questions to fully understand your customers’ needs.
·Conduct results-driven conversations that bring success.
·Craft solutions that exactly meet customers’ needs and buying criteria.
·Enable effective decision-making and execution strategies.
·Gracefully exit while preserving the relationship when a solution can’t be reached.
.Identifying the right customer and right solution for individual case.
Training Content
Session 01
Break the ice with the spirit of sales
Sales booster dose for kick off the session
Salesmanship Explanation – Some aspects of sales art
Understanding modest approach in existing market
E-D-S-C Concept

Session 02
· Engagement Summery Index
o Credibility idolizer
o Trust gaining actions
o Rapport building architecture
· Personality type analysis and choosing right solution
· Discovery Summery Index
o Effective listening and spectacular reply
o DISC questions and fact finding observation
· Distinctive analysis on Benefit and Price – Value proposition technique
· Solution Summery Index
o Explaining the complete package
o True and apparent case handling
o Value – Service – Support : A combination of heart throve sales man
· Commitment Summery Index
o Understanding buying signal
o Mutual agreement
o Assurance and handing procedural questions

Session 03
· Objection Handling and Negotiation
· Managing Sales Stress
· H-E-A-T Concept to handle irate customer
· Attributes of successful sales superstar
· Win – Win Sales attributes with relationship management
· Effective customer service with sustainable approach
Facilitator(s) Profile

Mohammed Masud Rayhan
Corporate Trainer
Performance Enhancement Catalyst
  Masud Rayhan a performance-driven professional with more than 11 years of combined expertise(Telecommunication & Bank) in Leadership, Human Resources management, recruiting, sales, customer service, corporate learning and development. Currently Rayhan is heading “Learning & Development” unit in a leading local Bank. Rayhan have proven expertise in the development of innovative learning initiatives to streamline processes and capitalize on organizational growth opportunities. A creative thinker, problem solver and decision maker who effectively balances the needs of employees with the mission of the organization. As a trainer: worked with several local and multinational organizations to ensure the positive shifting of the learning curve. As former “Head of Training & Information Management” CS- Grameenphone, he has worked very closely in several learning interventions for people development. Designed, developed and lead the creation of training programs (Soft skill / HR functional) with more than 5000 hours of training conduction. Proven experience in Training Management, Stand-up Presentations, Performance Improvement, Instructional Design, Instructional Systems Development, Leadership, Potential Assessment, Design and Development, Training Administration, Sales & Customer Service Management, Online Training Development. As a certified trainer Rayhan has worked in the development and implementation of the various organizations' training and development strategic learning plans. Involvement in creating and managing training standards, expectations and measurements that builds employee competencies and an environment of continuous learning. Experience in developing cost effective training options to meet specific business needs of the organization and create a high performance workforce. Expertise in ensuring the quality of training through effective needs assessments, course design, qualified instructors evaluation, training resource materials, and learning reinforcement strategies. Academically Rayhan has completed his BBA, MBA from Dhaka, Bangladesh and finally ended up with ACBA from IBA, Dhaka University. Several times stands in the platform of "Best Leader" from GrameenPhone Ltd.(CS Initiative). Rayhan’s extraordinarily inspirational presentations are fully customized through self-research process, rich in practical content that people can use immediately, and cautiously designed to assist individuals move to all new levels of performance, courage and individual fulfillment. Moreover, along with external corporate training Rayhan is involved with different private universities (East West University, Independent University, Stamford University, South East University, Northern University, Army Institute of Business Administration, BUBT)in Dhaka, Bangladesh for professional inauguration program.
Registration Details
Registration payment can be made by cash or A/C Payee cheque in favor of Business Express, before September 13, 2014, till 07:08 pm

Registration Point
LEADS Technology Limited. 41/6 Purana Paltan, Swadesh Tower (9th Floor), Box Culvert Road, Dhaka , Bangladesh.

Mob: 01811 486 489

Last date of registration: Saturday, 13 Sep 2014